Terms & Conditions

1. Service Engagement:

• Clients engaging with RB PROCUREMENT LLC confirm their understanding and acceptance of the specific service provisions outlined during consultation and agreement.
• Any additional terms agreed upon during consultation are considered integral to the service engagement.

2. Payment Terms and Disputes:

• Payments must be made as per the agreed-upon terms. Failure to comply may result in service suspension or termination.
• Disputes regarding payments or services will be addressed through good faith negotiations.

3. Cancellation and Rescheduling:

• Clients are required to communicate cancellations or rescheduling requests at least [X] days in advance.
• Late cancellations may incur additional charges, subject to the terms agreed upon during consultation.

4. Liability and Insurance:

• While RB PROCUREMENT LLC exercises utmost care in handling items, clients are encouraged to arrange suitable insurance coverage for their items during transport.
• RB PROCUREMENT LLC is not liable for unforeseen circumstances beyond reasonable control.

5. Governing Law and Jurisdiction:

• These terms and conditions are governed by the laws of [Jurisdiction], ensuring a fair and transparent framework for all parties involved.
• Any legal disputes will be subject to resolution within the jurisdiction specified in the agreement.

Support Policy

1. Support Channels:

• Clients can access our support team through [Contact Information], available via email, phone, and an online support form.
• Response times may vary based on the nature and urgency of the inquiry.

2. Emergency Support:

• For emergencies or urgent inquiries, clients have access to our 24/7 emergency support hotline for immediate assistance.
• Emergency situations are prioritized to ensure swift resolution.

3. Service Updates:

• Clients will receive regular updates on the progress of their logistics, providing transparency and clarity throughout the service period.
• Timely notifications will be sent for any service-related developments or changes.

4. Feedback Mechanism:

• RB PROCUREMENT LLC values client feedback and encourages clients to share their experiences and suggestions for continual improvement.
• Feedback mechanisms may include surveys, interviews, or other interactive methods to gather client insights.

For a comprehensive understanding of our privacy practices, terms and conditions, and support policies, please contact support.